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viperbat
Advanced Member

328 Posts

Posted - 05/02/2023 :  08:39:07  
We recently updated to version 7.4.12 and when customers are going to the checkout field it's not auto-displaying the billing details and only showing a country. The customer then scrolls down to proceed to the next page and gets the error "please fill out the name field" yet they can't see it. The remedy I've found is to re-select the country and the fields re-appear but is there a way to get the fields to always appear?

Phil
ECT Moderator

United Kingdom
7715 Posts

Posted - 05/02/2023 :  11:00:18  
Hi Don,
I think you may have to move this line into your <head> section <script type='text/javascript' src='js/ectcart.js?1681933625'></script>



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dbdave
ECT Moderator

USA
10468 Posts

Posted - 05/02/2023 :  15:29:43  
quote:
is there a way to get the fields to always appear?


I have a trick I use so it loads expanded. If you don't come up with any solution, let me know and I'll check my setup for the code on what I did.

David

Phil
ECT Moderator

United Kingdom
7715 Posts

Posted - 05/03/2023 :  02:18:58  
quote:
is there a way to get the fields to always appear?


Try adding this just before the call for the vsadmin/inc/inccart.php line on cart.php

<?php
session_start();
if (!isset($_SESSION['country'])) { $_SESSION['country']='United States of America'; }
?>


<?php include "vsadmin/inc/inccart.php" ?>



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dbdave
ECT Moderator

USA
10468 Posts

Posted - 05/03/2023 :  08:39:09  
Ahhh, I'm pretty sure that's the trick Phil.
Setting the country will force the fields to expand.

David
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