Hello all: I've been having a problem with Filter By entries automatically appearing when revisiting any page with the filter bar. They don't go away, ever, regardless of the number of sessions and length of time between. It happens in Chrome and Edge, but not FireFox. Any ideas how to get rid of it short of clearing cache, etc?
Thanks,

Roger

Hi Roger
Is it possible that your pages are being cached? Could you let me know the URL of the page and I'll have a look at the headers.

Vince

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Hi Vince
It happens on any page with the filter bar, so any of these:

https://needlepointus.com/products.asp
" canvases.asp
" handpainted.asp
" kits.asp
" sale.asp
" stockings.asp


Roger

Hi, you have a number of javascript errors on the page (canvases.asp is the main one I looked at) and those errors will stop other javascript from running, so this could very well be the source of your issue.

On that page, right click in your browser and click the "console" tab to see the errors.
Some of them seem to be related to your mega menu.

Clear those up and it seems likely other things will fall into place.

Thanks,
David

Hi David, thanks for the info. I see them, but it'll take me a while to get it sorted out; I know nothing about JS. Meanwhile, I've discovered that the entries that get "stuck" are actually parts of sign in credentials, which is another kettle of fish altogether. It doesn't seem to be a problem for other users though, so that's comforting.

Roger

Hi Roger

quote:

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I've discovered that the entries that get "stuck" are actually parts of sign in credentials

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This wouldn't be your browser doing an "autofill" would it?

Vince

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That’s what I’ve concluded. I’ll pursue it from that angle.

Thanks again for your help.

Roger