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 Order Email Notifications
Author « Topic »  

KevinRobson
Advanced Member

USA
248 Posts

Posted - 10/09/2023 :  08:22:59  
Since about the latest updater, order emails are not going out. I've added debugmode=TRUE and placed an order. The emails are still not going out and I'm not getting an email error.

Per the instructions at https://www.ecommercetemplates.com/help/email-help.asp I have created a contact form at https://bgffa.fwffb.net/Contact.asp that is working. The instructions say to send you FTP login credentials. What email address should I send them to?

KevinRobson
Advanced Member

USA
248 Posts

Posted - 10/09/2023 :  13:04:52  
There's a form at https://bgffa.fwffb.net/contact.asp that will send an email.
Order notification emails are not going out.

Edited by - KevinRobson on 10/09/2023 15:31:05

KevinRobson
Advanced Member

USA
248 Posts

Posted - 10/13/2023 :  15:15:07  
This turned out to be the phasing out of PayPal Standard for PayPal Checkout.

The automated connection to PayPal Checkout made it really easy to update.

Edited by - KevinRobson on 10/13/2023 15:15:36

Vince
Administrator

42750 Posts

Posted - 10/16/2023 :  11:20:28  
I'm glad you got PayPal Checkout set up easily, Kevin, and it really is the best for the future! Thanks for letting us know!

Vince

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kelleymoore
Ecommerce Template Expert

USA
986 Posts

Posted - 11/07/2023 :  10:24:34  
Not sure if Kevin is just accepting PayPal and that is why his email issue was resolved. But... I am having the same issue. Our order emails are not going out. I have been on tech help with Hostek for 2 days now and they can't figure it out.

Help please.

Thanks,
Kelley

kelleymoore
Ecommerce Template Expert

USA
986 Posts

Posted - 11/07/2023 :  14:54:51  
Now, when trying to use Email Friend, I get this message pop-up message:

I'm sorry. We are experiencing temporary difficulties at the moment. Please try again later.

I just figured out that I can't send stock notifications when I update inventory, either.

Still no response from Hostek on my support ticket.

Kelley

Edited by - kelleymoore on 11/07/2023 14:56:19

Vince
Administrator

42750 Posts

Posted - 11/09/2023 :  01:22:13  
Hi Kelley
Sorry to hear about the problems but this...
quote:
I'm sorry. We are experiencing temporary difficulties at the moment. Please try again later.
...will come up if you've gone over the SPAM limit and that can happen if you do too many test orders for instance.

Vince

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Click Here for the latest updater

kelleymoore
Ecommerce Template Expert

USA
986 Posts

Posted - 11/09/2023 :  01:58:42  
Oh gosh! Well, I've done a lot of tests to see if Hostek has done anything to fix the problem, yet.

Ugh!

Kelley
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