Try setting these two on the page where you have the recommended products showing. <%crosssellaction="recommended"%> <%crosssellrows=8%> <%productcolumns=4%> <!--#include file="vsadmin/inc/inccrosssell.asp"-->
When I searched for "cross" on my default page to try our Dave's suggestion I found "crosssellsectionmax=9" as suggested by 1818Charlie so I just changed that and removed it from my includes (looks like it was overriding the includes) and it worked. Thanks everyone!