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 Something weird happening
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midvalleydrifter001
Ecommerce Template Expert

USA
933 Posts

Posted - 07/31/2024 :  15:43:16  
I just noticed this on only one of my product detail pages regarding the "Cross sell items at the bottom of the page"

If you scroll down to the bottom of the following page and click either the picture or the More Details link it sends you to a 404 page. I've noticed the URL it is generating has "jpg" letters inserted in it.

https://www (DOT) slixprings.com/proddetail.php?prod=SliXshot-Black-Powder-Nipples

Cross Sell URL Link: https://www (DOT) slixprings.com/proddetailjpg?prod=SliX-Wrench

None of any other cross sell links on any other pages are that way. Only the 3 on that product detail page.

I'm at a loss.

Patrick

ECT v7.8.0
PHP 8.3.9



Vince
Administrator

42756 Posts

Posted - 08/01/2024 :  02:40:56  
Hi Patrick
Ok, that's most certainly strange. Have you tried looking to see if static URL's are set for any of those products?

Vince

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midvalleydrifter001
Ecommerce Template Expert

USA
933 Posts

Posted - 08/01/2024 :  07:14:20  
No static URL's are used on those products.

midvalleydrifter001
Ecommerce Template Expert

USA
933 Posts

Posted - 08/01/2024 :  18:43:55  
I just tried this on two different smart phones and the cross sell links work like they are supposed to.

It only adds the jpg insert on a desktop and only on that particular product page.

Weird....

Vince
Administrator

42756 Posts

Posted - 08/02/2024 :  02:17:31  
Hi Patrick
If you want me to take a look could you send the site FTP to my email (vince AT ecommercetemplates DOT com)

Vince

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midvalleydrifter001
Ecommerce Template Expert

USA
933 Posts

Posted - 08/02/2024 :  07:46:51  
Email sent

Thanks for looking into this

Patrick

Vince
Administrator

42756 Posts

Posted - 08/02/2024 :  10:09:30  
Hi Patrick
Sorry about that but all fixed now on your website and the fix is in the v7.8 updater if anyone else has the problem.

Vince

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midvalleydrifter001
Ecommerce Template Expert

USA
933 Posts

Posted - 08/02/2024 :  11:38:30  
Thank you Vince. That fixed it.

I downloaded the updated file and applied it to my other website also.

Appreciate the great service.

Patrick
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