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vtumeo
Advanced Member

USA
106 Posts

Posted - 02/11/2025 :  14:57:10  
I have the site Http://www.mooseintl.com up and running. However the clients who are using apple products, specifically Safari cannot checkout, The links to the checkout pages jump around and grey out. The site works perfectly on windows. How can i fix this problem,thanks clients are try desperately to order their Christmas merchandise which is imported from Sweden

Vincent Tumeo

Vince
Administrator

42878 Posts

Posted - 02/12/2025 :  14:15:04  
Hi Vincent
I can't seem to get a response from the site at the moment so it's a bit difficult to see what is up.

Vince

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vtumeo
Advanced Member

USA
106 Posts

Posted - 02/14/2025 :  05:23:33  
the server had a problem. Send me your emsil snd i wll give you the password and username so you can log in and see what is going on thanks Vince

Vincent Tumeo

Vince
Administrator

42878 Posts

Posted - 02/17/2025 :  02:26:09  
I tried checking out with my iPhone and you can get through the process just about, but it's not easy to say the least. I don't think it's a particular problem to do with iPhone but more just the fact that the site just doesn't work well on small screens. Can you maybe start by putting the site into responsive mode on your PC and sorting out issues to do with mobile sized screens, and when that process is 100% perfect, then worry about iPhones and other apple devices?
The ECT Shopping Cart will work fine on mobile when used within a responsive site design - but your site design needs to be responsive.

Vince

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vtumeo
Advanced Member

USA
106 Posts

Posted - 02/17/2025 :  09:47:52  
All orders when they arrive in the admin section arrive in the known spam folder. Plus the customers are all listed in the admin section with their respective login and address information but even then with the site being password protected people are able to login and order with their own information, is there a special setting to set to stop this

Vincent Tumeo

Vince
Administrator

42878 Posts

Posted - 02/17/2025 :  21:47:42  
Hi Vincent
Sure, you should add this to your vsadmin/includes.php file...
$forceclientlogin=TRUE;

Vince

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