Apple compatibilty

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vtumeo Advanced Member USA 110 Posts Pre-sales questions only (More Details...)	Posted - 02/11/2025 : 14:57:10 I have the site Http://www.mooseintl.com up and running. However the clients who are using apple products, specifically Safari cannot checkout, The links to the checkout pages jump around and grey out. The site works perfectly on windows. How can i fix this problem,thanks clients are try desperately to order their Christmas merchandise which is imported from Sweden Vincent Tumeo
Vince Administrator 42937 Posts	Posted - 02/12/2025 : 14:15:04 Hi Vincent I can't seem to get a response from the site at the moment so it's a bit difficult to see what is up. Vince Click Here for Shopping Cart Software Click Here to sign up for our newsletter Click Here for the latest updater
vtumeo Advanced Member USA 110 Posts Pre-sales questions only (More Details...)	Posted - 02/14/2025 : 05:23:33 the server had a problem. Send me your emsil snd i wll give you the password and username so you can log in and see what is going on thanks Vince Vincent Tumeo
Vince Administrator 42937 Posts	Posted - 02/17/2025 : 02:26:09 I tried checking out with my iPhone and you can get through the process just about, but it's not easy to say the least. I don't think it's a particular problem to do with iPhone but more just the fact that the site just doesn't work well on small screens. Can you maybe start by putting the site into responsive mode on your PC and sorting out issues to do with mobile sized screens, and when that process is 100% perfect, then worry about iPhones and other apple devices? The ECT Shopping Cart will work fine on mobile when used within a responsive site design - but your site design needs to be responsive. Vince Click Here for Shopping Cart Software Click Here to sign up for our newsletter Click Here for the latest updater
vtumeo Advanced Member USA 110 Posts Pre-sales questions only (More Details...)	Posted - 02/17/2025 : 09:47:52 All orders when they arrive in the admin section arrive in the known spam folder. Plus the customers are all listed in the admin section with their respective login and address information but even then with the site being password protected people are able to login and order with their own information, is there a special setting to set to stop this Vincent Tumeo
Vince Administrator 42937 Posts	Posted - 02/17/2025 : 21:47:42 Hi Vincent Sure, you should add this to your vsadmin/includes.php file... $forceclientlogin=TRUE; Vince Click Here for Shopping Cart Software Click Here to sign up for our newsletter Click Here for the latest updater
vtumeo Advanced Member USA 110 Posts Pre-sales questions only (More Details...)	Posted - 03/03/2025 : 04:56:02 I have the login problem resolved. The problem is when a customer is using the Chrome browser when they reach the check out page the cant check out because the link for check out jumps away when the place their mouse on it do I need a webkit for compatibility or a cade to place in the includes page ? Vincent Tumeo
Vince Administrator 42937 Posts	Posted - 03/04/2025 : 04:10:29 Hi Vincent You don't need any thing special for the Chrome browser and it is really just your site design that is the problem. Try to view it and sort out any problems in a variety of different browsers and especially at different browser widths. Vince Click Here for Shopping Cart Software Click Here to sign up for our newsletter Click Here for the latest updater
vtumeo Advanced Member USA 110 Posts Pre-sales questions only (More Details...)	Posted - 03/08/2025 : 13:49:26 I have tried to find the problem however I have been offline with computer issues. I do not know how to fix this problem.please give me an idea of how to fix the code the template uses. Vincent Tumeo
Vince Administrator 42937 Posts	Posted - 03/10/2025 : 13:51:58 Hi Vincent I'm not really sure what you mean by "the code the template uses". But really you should look at the design you have as I think that's really the problem. Try starting for instance with no design at all. Just the necessary included lines within <body> and <html> tags and that should be free of problems. Then add your own design elements back bit by bit until you find the culprit. Also, have a look at our demo store here which should give you some ideas... http://www.ectdemostore.com/ Vince Click Here for Shopping Cart Software Click Here to sign up for our newsletter Click Here for the latest updater
vtumeo Advanced Member USA 110 Posts Pre-sales questions only (More Details...)	Posted - 03/17/2025 : 06:50:17 thanks Vincent Tumeo
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