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steven vaccaro
Ecommerce Template Guru

USA
1080 Posts

Posted - 03/14/2025 :  19:41:54  
Is there a way to add a coupon for something for free. For example, use coupon code xyz for a free branded Hat or shirt

Vince
Administrator

42929 Posts

Posted - 03/15/2025 :  01:42:18  
Hi Steven
Could you not create a coupon that you can assign to products where the amount is 100% ?

Vince

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steven vaccaro
Ecommerce Template Guru

USA
1080 Posts

Posted - 03/15/2025 :  06:37:01  
Thanks, I think Ive tried that, but on checkout I keep getting this error.

"The discount number you entered (Lanyard) was not found, has expired or is not applicable. Please click here if you wish to go back and try again."

Here are the settings Ive used

Vince
Administrator

42929 Posts

Posted - 03/17/2025 :  03:39:43  
Hi Steven
Normally problems like this really do come down to the coupon not being applicable to the product. Can you double check the parameters and that it is assigned to the product in question? Also, try testing by varying the parameters, (such as for instance make it applicable storewide) to see if you can narrow down which one is causing it not to be applied.

Vince

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steven vaccaro
Ecommerce Template Guru

USA
1080 Posts

Posted - 03/17/2025 :  06:53:32  
Ive assigned it and tried different settings but just cant seem to get anything to work.

Vince
Administrator

42929 Posts

Posted - 03/18/2025 :  01:29:51  
Hi Steven
I logged into your admin and had a look at the "Lanyard" discount but it doesn't seem to be assigned to any products or categories. Is that the case? If so, could you assign it first and then let me know if you still have problems.

Vince

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steven vaccaro
Ecommerce Template Guru

USA
1080 Posts

Posted - 03/18/2025 :  06:42:02  
Maybe im doing it wrong but I thought it was assigned. This is what was done.


Edited by - steven vaccaro on 03/18/2025 06:42:35

Vince
Administrator

42929 Posts

Posted - 03/19/2025 :  02:59:53  
Hi Steven
My apologies but I was looking at the wrong thing. But I see the problem now as the Lanyard is less than the minimum purchase for this discount. I see what you are thinking, that you want the discount based on the total cart contents but to only apply to this item, but that's not how it works I'm afraid.

Vince

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Vince
Administrator

42929 Posts

Posted - 03/19/2025 :  12:53:24  
Hi Steven
I've been doing some tests here with an option to base the coupon totals on the assignment or the entire cart contents and I think this would be what you need here. Hopefully it shouldn't take too long to finish and I'll let you know when I have more news.

Vince

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steven vaccaro
Ecommerce Template Guru

USA
1080 Posts

Posted - 03/19/2025 :  13:02:53  
Cool, thanks!!

Vince
Administrator

42929 Posts

Posted - 03/21/2025 :  00:26:25  
Hi Steven
The changes are ready and I've added them to the updater. Once updated in the ECT Admin -> Discounts page you will also be able to set the "Scope" to:

Assign to individual products / categories based on cart totals

Then hopefully things should work as you wanted.

Vince

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steven vaccaro
Ecommerce Template Guru

USA
1080 Posts

Posted - 03/21/2025 :  03:44:14  
Thanks, ill give it a try.
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