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 Multiple tracking numbers per order email message
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Andy
ECT Moderator

95440 Posts

Posted - 08/16/2018 :  08:24:23  
Can you try it now, it seems the forum may have mangled the code a bit.

Andy

Please feel free to review / rate our software

bdham
Advanced Member

USA
308 Posts

Pre-sales questions only
(More Details...)

Posted - 08/16/2018 :  08:42:26  
Andy,

This is the code that I have in Order Status Email, however, I have a logo image just before it. I changes to "mysite" for this posting.

Hi %ordername%!

Your order #%orderid% has been updated from %oldstatus% to %newstatus%.

{%statusinfo%}

{%statusid6%
{Your Tracking number is: %trackingnum%
Shipments can be tracked by visiting our <a href="http://www.mysite.com/tracking.php?trackno=%trackingnum%">TRACKING PAGE.</a>
}
{Additional Tracking number: %trackingnum%}

Please note that we've assigned a tracking number before giving the package to the carrier. Tracking details for your shipment may not be available immediately. You may need to check periodically for updated information.

If the link is not clickable, visit the following page http://www.mysite.com/tracking.php and enter your tracking number(s) above.

========

And below is what the email looks like. Except it has a logo image before the text.

Hi BRAD!

Your order #903 has been updated from Order Shipped to Payment Received.


{
Your Tracking number is: 1234567890123456
Shipments can be tracked by visiting our <a href="http://www.mysite.com/tracking.php?trackno=1234567890123456">TRACKING PAGE.</a>

Please note that we've assigned a tracking number before giving the package to the carrier. Tracking details for your shipment may not be available immediately. You may need to check periodically for updated information.

If the link is not clickable, visit the following page http://www.mysite.com/tracking.php and enter your tracking number(s) above.

Andy
ECT Moderator

95440 Posts

Posted - 08/16/2018 :  08:50:38  
Are you not using HTML emails? If not the line would be I believe

{%statusid6%
Your Tracking number is: %trackingnum%
Shipments can be tracked by visiting http://www.mysite.com/tracking.php?trackno=%trackingnum%
}

Andy

Please feel free to review / rate our software

dbdave
ECT Moderator

USA
10468 Posts

Posted - 08/16/2018 :  08:52:41  
Below is what I use. (In your above example, I don't see where you ever close the batch of code }

{%statusid6%<br />
Your order has been <b>shipped</b>.<br />
{Your Tracking number is: %trackingnum%<br />
Shipments can be tracked by visiting our <a href="https://www.yoursite.com/tracking.asp?trackno=%trackingnum%">Tracking Page.</a><br />
If the link is not clickable, visit the following page https://www.yoursite.com/tracking.asp and enter your tracking number %trackingnum%<br />
} {<strong>NOTE:</strong> Your shipment includes multiple packages, below are additional tracking numbers<br />
%trackingnum%<br />
} { %trackingnum%<br />
} { %trackingnum%<br />
} { %trackingnum%<br />
} { %trackingnum%<br />
} { %trackingnum%<br />
} { %trackingnum%<br />
} { %trackingnum%<br />
} { %trackingnum%<br />
} { %trackingnum%<br />
} { %trackingnum%<br />
} { %trackingnum%<br />
} { %trackingnum%<br />
} { %trackingnum%<br />
} { %trackingnum%<br />
} { %trackingnum%<br />
} { %trackingnum%<br />
} { %trackingnum%<br />
} { %trackingnum%<br />
} { %trackingnum%<br />
} { %trackingnum%<br />
} { %trackingnum%<br />
} { %trackingnum%<br />
} { %trackingnum%<br />
} { %trackingnum%<br />
} { %trackingnum%<br />
} { %trackingnum%<br />
} { %trackingnum%<br />
} { %trackingnum%<br />
} { %trackingnum%<br />
} { %trackingnum%<br />
} { %trackingnum%<br />
} { %trackingnum%<br />
} { %trackingnum%<br />
} { %trackingnum%<br />
} { %trackingnum%<br />
}<br />
Note: it may take some time before the tracking info on your shipment is active.<br />
Note:More detailed tracking info may be available at the shipment carriers website.<br />
For UPS Shipments - <a href="http://www.ups.com/WebTracking/track">Click here to go to UPS website tracking.</a><br />
For FEDEX Shipments - <a href="https://www.fedex.com/apps/fedextrack/?action=track">Click here to go to FEDEX website tracking.</a><br />
For US Postal Shipments - <a href="https://tools.usps.com/go/TrackConfirmAction!input.action">Click here to go to US-Postal website tracking.</a><br />
Additional notes or comments regarding your order (If provided):<br />
<strong>%statusinfo%</strong><br />
<br />
Using your order ID and e-mail address you can check the current status of your order anytime on our <a href="https://www.yoursite.com/orderstatus.asp">Order Status Page.</a><br />
You can also obtain a printable copy of your invoice there. (Your order ID is %orderid% and the e-mail address will be the address this message was sent to.)<br />
<br />
As always, thanks for shopping with Some Company<br />
If you have questions or comments regarding your order, visit our <a href="https://www.yoursite.com/contact.asp">contact page.</a> }

Edited by - dbdave on 08/16/2018 08:54:36

bdham
Advanced Member

USA
308 Posts

Pre-sales questions only
(More Details...)

Posted - 08/16/2018 :  09:30:45  
Very strange. I even copied Dave's code and changed to my site. Same results. I am using PHP Mailer, but it is set to use HTML emails.

I will go back to the very brief original post. Thanks for your time.
Brad
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