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 CSS Premium Update - need some help
Author « Topic »  

mhenry
Advanced Member

USA
103 Posts

Pre-sales questions only
(More Details...)

Posted - 10/11/2017 :  12:58:01  
I just updated my store with the CSS Premium and it's not displaying on my product page and my proddetail page is not displaying any items. I'm not sure where to begin looking so any direction here would be helpful.

Thanks,

Marcia Henry

Sinbad
ECT Moderator

USA
65937 Posts

Posted - 10/11/2017 :  13:08:11  
Hi Marcia, I see tables when I view the source of the product page and the detail page is blank have you enabled csslayout in the includes as outlined here https://www.ecommercetemplates.com/help/layouts.asp

Winners never quit, quitters never win
CSS and Responsive Designs
User Manual for Ecommerce Templates

mhenry
Advanced Member

USA
103 Posts

Pre-sales questions only
(More Details...)

Posted - 10/11/2017 :  13:31:25  
Yes, it is enabled (marked TRUE) in my includes.php file. And, the files aren't using tables.

Marcia Henry

mhenry
Advanced Member

USA
103 Posts

Pre-sales questions only
(More Details...)

Posted - 10/11/2017 :  13:34:23  
Do I need to get rid of these $usedetailbodyformat in my includes file?

Marcia Henry

Sinbad
ECT Moderator

USA
65937 Posts

Posted - 10/11/2017 :  13:52:54  
Hi you can remove it or keep it the css layout will ignore that.

Winners never quit, quitters never win
CSS and Responsive Designs
User Manual for Ecommerce Templates

mhenry
Advanced Member

USA
103 Posts

Pre-sales questions only
(More Details...)

Posted - 10/12/2017 :  08:46:42  
My prod and category pages were not updated with the CSS. I just updated them but still seeing tables and the scripts on the page are rendering in the source. What do I need to do to get rid of the tables so that the CSS can render the pages correctly? Can you please take a look and let me know if you can see what I've missed.

Thanks,

Marcia Henry

Andy
ECT Moderator

95440 Posts

Posted - 10/12/2017 :  08:47:58  
Hi Marcia

I still have your FTP details so I can take a look but can you let us know if the store is running a very old version?

Andy

Please feel free to review / rate our software

mhenry
Advanced Member

USA
103 Posts

Pre-sales questions only
(More Details...)

Posted - 10/12/2017 :  09:16:13  
Old version of FTP?

Marcia Henry

Andy
ECT Moderator

95440 Posts

Posted - 10/12/2017 :  09:36:23  
No, that's ok I have fixed it as per the other thread.

Andy

Please feel free to review / rate our software
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