Jan Andrea
Advanced Member
USA
468 Posts Pre-sales questions only (More Details...)
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Posted - 10/25/2017 : 16:18:30
Hello! I had a sort of generic question about setting up a discount.
Specifically (haha), I'd like to clear out a specific fabric type for the slings I sell, so I'd like to do a "buy any sling, get $10 off this specific fabric type sling" promotion. I'd love to do it as a discount, not a coupon. Most of the slings I sell are $45 and up; this specific one is regularly $35. I assumed I'd set a minimum purchase amount of $45, with a discount of $10 applied only to the specific product, except it doesn't actually seem to work that way in a test order. I tried it as a coupon as well, and that doesn't actually take $10 off either. Is there something I'm doing incorrectly, or is this a situation that can't actually be made to work?
Thank you!
http://www.sleepingbaby.net/ Using ECT 6.7.2
Edited by - Jan Andrea on 10/25/2017 16:20:36
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Andy
ECT Moderator
95440 Posts |
Posted - 10/25/2017 : 23:54:24
Hi Jan It sounds like the "scope" may be the problem there - you can assign discounts to individual products or categories and from what you've said I think that's what you probably want to do. Andy Please feel free to review / rate our software
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Jan Andrea
Advanced Member
USA
468 Posts Pre-sales questions only (More Details...)
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Posted - 10/26/2017 : 04:23:03
To assign it to the category that fabric is in, you mean? If I do, won't that allow any order over $45 to get $10 off, which I really don't want? If I change the min quantity to 2, won't that still make it so any order that includes 2 items can get $10 off?
http://www.sleepingbaby.net/ Using ECT 6.7.2
Edited by - Jan Andrea on 10/26/2017 04:23:38
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Andy
ECT Moderator
95440 Posts |
Posted - 10/26/2017 : 04:31:15
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Jan Andrea
Advanced Member
USA
468 Posts Pre-sales questions only (More Details...)
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Posted - 10/26/2017 : 04:43:18
That's what I did initially -- the discount was assigned to the product I wanted to take $10 off.
http://www.sleepingbaby.net/ Using ECT 6.7.2
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Andy
ECT Moderator
95440 Posts |
Posted - 10/26/2017 : 05:44:05
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Jan Andrea
Advanced Member
USA
468 Posts Pre-sales questions only (More Details...)
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Posted - 10/26/2017 : 05:47:08
Enter your new coupon / discount details here. [code]Coupon or Discount: discount Coupon / Discount Effect: flat rate discount Discount Text: $25 water sling with purchase of an in-stock sling Working Name: swim4less Coupon Code: Number Available: Number Days Available: Min Purchase Amount: 45 Repeat Every: Max Purchase Amount: Min Quantity: Repeat Every: Max Quantity: Discount Amount: 10 Scope: Assign to individual products/categories Also Applies To Handling: no Login Level: no restriction Restrict to certain countries: no - applies to all countries [/code] I've assigned the discount to the specific product (water sling), which is what I want the $10 taken off:
Discounts currently assigned to "Mesh water sling". [code]Working Name Discount Type Expires Delete swim4less Flat Rate Discount Never[/code]
The water sling is $35 normally; the next lowest-priced in-stock sling is $45, which is why I have the latter as the minimum purchase amount.
http://www.sleepingbaby.net/ Using ECT 6.7.2
Edited by - Jan Andrea on 10/26/2017 05:53:16
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Andy
ECT Moderator
95440 Posts |
Posted - 10/26/2017 : 06:52:07
If the water sling is $35 and the minimum purchase amount is $45 then that product wouldn't qualify for a discount unless more than one was added to cart. I would add a large value to the number of days available and number available too. By the way, I would remove this from your css file as it causes problems with the quantity display #w0quant{height:21px;width:50px;border:1px solid #ccc;} Andy Please feel free to review / rate our software
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Jan Andrea
Advanced Member
USA
468 Posts Pre-sales questions only (More Details...)
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Posted - 10/26/2017 : 10:12:52
I gave that a try, and it looked like it had worked... but then someone bought a $99 item not including the water sling and they still got a $10 discount, which made me unhappy. This is how it was set during that condition:
[code]Coupon or Discount: discount Coupon / Discount Effect: flat rate discount Discount Text: $25 water sling with purchase of an in-stock sling Working Name: swim4less Coupon Code: Number Available: 250 Number Days Available: 250 Min Purchase Amount: 45 Repeat Every: Max Purchase Amount: Min Quantity: 1 Repeat Every: Max Quantity: Discount Amount: 10 Scope: Applies storewide but to individual products Also Applies To Handling: no Login Level: no restriction Restrict to certain countries: no - applies to all countries [/code]
I wasn't able to get it to work at all with "assign to individual products/categories". The discount is only assigned to the water sling, so I'm not sure why this customer got $10 off when she didn't order a water sling. Oh, and I changed it to a coupon with the code "Notworking" because I don't want subsequent orders to get this discount when they shouldn't qualify for it, until I can figure out how to make it work. I don't know if my initial question was clear enough -- I want the customer to get $10 off a water sling, but only if they purchase another in-stock sling with a minimum value of $45 as well, and they should get the $10 off *only* if they purchase a water sling as well, not what happened with this last order.
I can't find that line in my CSS when I search for it. Is it generated on the fly, perhaps? I haven't made changes to the majority of the store CSS, and definitely not that line.
http://www.sleepingbaby.net/ Using ECT 6.7.2
Edited by - Jan Andrea on 10/26/2017 10:15:30
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Andy
ECT Moderator
95440 Posts |
Posted - 10/26/2017 : 10:22:21
Sorry, I misunderstood what you needed. I'm afraid there isn't a feature to have a dependent discount like that I'm afraid - there's no way to make the relation between the two products in the discount admin. The css change seems to be at the top of style.css Andy Please feel free to review / rate our software
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Jan Andrea
Advanced Member
USA
468 Posts Pre-sales questions only (More Details...)
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Posted - 10/26/2017 : 10:27:34
How odd, I don't see anything like that in style.css! I just re-uploaded my local copy.
Is a dependent discount something that can be added in a future release? I think a lot of us would appreciate it :)
http://www.sleepingbaby.net/ Using ECT 6.7.2
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