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 Setting up a specific discount
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Jan Andrea
Advanced Member

USA
468 Posts

Pre-sales questions only
(More Details...)

Posted - 10/25/2017 :  16:18:30  
Hello! I had a sort of generic question about setting up a discount.

Specifically (haha), I'd like to clear out a specific fabric type for the slings I sell, so I'd like to do a "buy any sling, get $10 off this specific fabric type sling" promotion. I'd love to do it as a discount, not a coupon. Most of the slings I sell are $45 and up; this specific one is regularly $35. I assumed I'd set a minimum purchase amount of $45, with a discount of $10 applied only to the specific product, except it doesn't actually seem to work that way in a test order. I tried it as a coupon as well, and that doesn't actually take $10 off either. Is there something I'm doing incorrectly, or is this a situation that can't actually be made to work?

Thank you!

http://www.sleepingbaby.net/
Using ECT 6.7.2

Edited by - Jan Andrea on 10/25/2017 16:20:36

Andy
ECT Moderator

95440 Posts

Posted - 10/25/2017 :  23:54:24  
Hi Jan

It sounds like the "scope" may be the problem there - you can assign discounts to individual products or categories and from what you've said I think that's what you probably want to do.

Andy

Please feel free to review / rate our software

Jan Andrea
Advanced Member

USA
468 Posts

Pre-sales questions only
(More Details...)

Posted - 10/26/2017 :  04:23:03  
To assign it to the category that fabric is in, you mean?
If I do, won't that allow any order over $45 to get $10 off, which I really don't want? If I change the min quantity to 2, won't that still make it so any order that includes 2 items can get $10 off?

http://www.sleepingbaby.net/
Using ECT 6.7.2

Edited by - Jan Andrea on 10/26/2017 04:23:38

Andy
ECT Moderator

95440 Posts

Posted - 10/26/2017 :  04:31:15  
You can assign discounts to individual products as well so that may be what you need to do.

Andy

Please feel free to review / rate our software

Jan Andrea
Advanced Member

USA
468 Posts

Pre-sales questions only
(More Details...)

Posted - 10/26/2017 :  04:43:18  
That's what I did initially -- the discount was assigned to the product I wanted to take $10 off.

http://www.sleepingbaby.net/
Using ECT 6.7.2

Andy
ECT Moderator

95440 Posts

Posted - 10/26/2017 :  05:44:05  
I don't see why that wouldn't work. Can you copy and paste the set up you have in the admin discounts page?

Andy

Please feel free to review / rate our software

Jan Andrea
Advanced Member

USA
468 Posts

Pre-sales questions only
(More Details...)

Posted - 10/26/2017 :  05:47:08  
Enter your new coupon / discount details here.

[code]Coupon or Discount: discount
Coupon / Discount Effect: flat rate discount
Discount Text: $25 water sling with purchase of an in-stock sling
Working Name: swim4less
Coupon Code:
Number Available:
Number Days Available:
Min Purchase Amount: 45
Repeat Every:
Max Purchase Amount:
Min Quantity: Repeat Every:
Max Quantity:
Discount Amount: 10
Scope: Assign to individual products/categories
Also Applies To Handling: no
Login Level: no restriction
Restrict to certain countries: no - applies to all countries
[/code]
I've assigned the discount to the specific product (water sling), which is what I want the $10 taken off:


Discounts currently assigned to "Mesh water sling".

[code]Working Name Discount Type Expires Delete
swim4less Flat Rate Discount Never[/code]

The water sling is $35 normally; the next lowest-priced in-stock sling is $45, which is why I have the latter as the minimum purchase amount.

http://www.sleepingbaby.net/
Using ECT 6.7.2

Edited by - Jan Andrea on 10/26/2017 05:53:16

Andy
ECT Moderator

95440 Posts

Posted - 10/26/2017 :  06:52:07  
If the water sling is $35 and the minimum purchase amount is $45 then that product wouldn't qualify for a discount unless more than one was added to cart.

I would add a large value to the number of days available and number available too.

By the way, I would remove this from your css file as it causes problems with the quantity display

#w0quant{height:21px;width:50px;border:1px solid #ccc;}

Andy

Please feel free to review / rate our software

Jan Andrea
Advanced Member

USA
468 Posts

Pre-sales questions only
(More Details...)

Posted - 10/26/2017 :  10:12:52  
I gave that a try, and it looked like it had worked... but then someone bought a $99 item not including the water sling and they still got a $10 discount, which made me unhappy. This is how it was set during that condition:

[code]Coupon or Discount: discount
Coupon / Discount Effect: flat rate discount
Discount Text: $25 water sling with purchase of an in-stock sling
Working Name: swim4less
Coupon Code:
Number Available: 250
Number Days Available: 250
Min Purchase Amount: 45
Repeat Every:
Max Purchase Amount:
Min Quantity: 1
Repeat Every:
Max Quantity:
Discount Amount: 10
Scope: Applies storewide but to individual products
Also Applies To Handling: no
Login Level: no restriction
Restrict to certain countries: no - applies to all countries
[/code]

I wasn't able to get it to work at all with "assign to individual products/categories". The discount is only assigned to the water sling, so I'm not sure why this customer got $10 off when she didn't order a water sling. Oh, and I changed it to a coupon with the code "Notworking" because I don't want subsequent orders to get this discount when they shouldn't qualify for it, until I can figure out how to make it work.

I don't know if my initial question was clear enough -- I want the customer to get $10 off a water sling, but only if they purchase another in-stock sling with a minimum value of $45 as well, and they should get the $10 off *only* if they purchase a water sling as well, not what happened with this last order.

I can't find that line in my CSS when I search for it. Is it generated on the fly, perhaps? I haven't made changes to the majority of the store CSS, and definitely not that line.

http://www.sleepingbaby.net/
Using ECT 6.7.2

Edited by - Jan Andrea on 10/26/2017 10:15:30

Andy
ECT Moderator

95440 Posts

Posted - 10/26/2017 :  10:22:21  
Sorry, I misunderstood what you needed. I'm afraid there isn't a feature to have a dependent discount like that I'm afraid - there's no way to make the relation between the two products in the discount admin.

The css change seems to be at the top of style.css

Andy

Please feel free to review / rate our software

Jan Andrea
Advanced Member

USA
468 Posts

Pre-sales questions only
(More Details...)

Posted - 10/26/2017 :  10:27:34  
How odd, I don't see anything like that in style.css! I just re-uploaded my local copy.

Is a dependent discount something that can be added in a future release? I think a lot of us would appreciate it :)

http://www.sleepingbaby.net/
Using ECT 6.7.2
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