Ecommerce software home
Shopping Cart Software Forum for Ecommerce Templates
 
Home | Profile | Register | Active Topics | Members | Search | FAQ
Username:
Password:
Save Password
Forgot your Password?

Find us on Facebook Follow us on Twitter View our YouTube channel
Search our site
Forum Search
Google Site Search
 All Forums
 Technical
 WordPress for Ecommerce Templates
 .php error message from ECT Product Carousel
Author « Topic »  

mensamarketing
Advanced Member

USA
144 Posts

Pre-sales questions only
(More Details...)

Posted - 11/29/2017 :  12:46:50  
I'm in the WordPress admin panel, editing the Home Page, where I have the ECT Product Carousel in two places. At the top of the page this message appears for the first time:

Warning: include(vsadmin/db_conn_open.php): failed to open stream: No such file or directory in /home/mensamar/public_html/windowvinyletchings/wp-content/plugins/ect-product-carousel/index.php on line 191

Warning: include(vsadmin/db_conn_open.php): failed to open stream: No such file or directory in /home/mensamar/public_html/windowvinyletchings/wp-content/plugins/ect-product-carousel/index.php on line 191

Warning: include(): Failed opening 'vsadmin/db_conn_open.php' for inclusion (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/mensamar/public_html/windowvinyletchings/wp-content/plugins/ect-product-carousel/index.php on line 191

In the index.php file, line 191 is: include "vsadmin/db_conn_open.php";

Obviously that file exists... and the plugin is actually working properly, other than the error message. I tried deactivating the plugin - the error message went away, but the carousel did not work on the home page. I then reactivated the plugin. The error message returned, but the carousel was again functional.

Last night our server was upgraded. Here's what the tech support rep wrote:
"The conversion is now complete - the server has been resized; you have 2 cores, 2G of RAM, and 40G disk space - right now disk space is at a bit of a premium due to the reduction in SSD size, but it looks like the previous admins covered that with you. I have converted the server to EA4 and converted all accounts to PHP-FPM; this is a more advanced PHP manager than you had previously but functions the same as far as PHP is concerned; however, it allows more granular control over PHP processes per domain. All in all, good upgrade all the way around, sites are all up!"

I addressed the error message with our hosting provider (LiquidWeb) and they could not find a reason for it.

Should I be concerned about this .php error message?


Thank you,

Jeff
Mensa Marketing

Sinbad
ECT Moderator

USA
65937 Posts

Posted - 11/29/2017 :  13:40:11  
Hi Jeff, can you try un-installing the plugin and then re-install by uploading the files with a ftp program.

Winners never quit, quitters never win
CSS and Responsive Designs
User Manual for Ecommerce Templates
  « Topic »  
Jump To:
Shopping Cart Software Forum for Ecommerce Templates © 2002-2022 ecommercetemplates.com
This page was generated in 0.03 seconds. Snitz Forums 2000