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 Did updater, not receiving email order conformati
Author « Topic »  

jviney
Advanced Member

USA
258 Posts

Pre-sales questions only
(More Details...)

Posted - 01/26/2018 :  08:23:45  
I updated my store, now i am not receiving an email showing that an order was made.

Andy
ECT Moderator

95440 Posts

Posted - 01/26/2018 :  08:47:20  
Hi

The updater shouldn't really change anything email related. Are the orders authorizing correctly and do you know if other email functions on the store are working correctly?

Andy

Please feel free to review / rate our software

jviney
Advanced Member

USA
258 Posts

Pre-sales questions only
(More Details...)

Posted - 01/30/2018 :  05:21:16  
Yes, all other things are working in the store. I have 2 people listed to get email notifications when there is a purchase made. The other person is receiving the emails, but I am not! I had this problem once before, not sure what we did!

Andy
ECT Moderator

95440 Posts

Posted - 01/30/2018 :  06:43:27  
Are you certain that the email isn't going to junk or spam as that would suggest the email functions are working ok on the store?

Andy

Please feel free to review / rate our software

jviney
Advanced Member

USA
258 Posts

Pre-sales questions only
(More Details...)

Posted - 02/08/2018 :  11:39:34  
That was it! They were in my spam folder

Thank you.
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