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 not sending emails for orders anymore
Author « Topic »  

makeCNC
Starting Member

USA
1 Posts

Pre-sales questions only
(More Details...)

Posted - 01/30/2018 :  06:54:28  
hello my website has just suddenly stopped sending me emails of orders and i also checked and its not sending out confirmation emails to my customers either
nothing was changed in the store the past month and it is set in the admin to send out a confirm to us as well as our customers i am stumped but this is a big issue as it contains our customers download links

Paul Campbell

Sinbad
ECT Moderator

USA
65937 Posts

Posted - 01/30/2018 :  07:56:16  
Hi Paul, most likely something has changed on the host end you may want to check with them.

Also can you please do us a big favor and update your forum profile email to match your supported products as you are showing as Pre-sales only. You'll find more details on this page . . . https://www.ecommercetemplates.com/support/supportlimit.asp If your support period has expired you can pick up the 6 months updaters which come with a further 6 months support period here . . .
https://www.ecommercetemplates.com/upgrades.asp



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