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 PHP (Unix / Linux / Apache) versions
 Scroll Bar on Packing Slips and Invoices v6.8.5
Author « Topic »  

pauld
Ecommerce Template Expert

USA
500 Posts

Posted - 03/12/2018 :  07:39:11  
Hi, the latest v6.8.5 security update seems to have introduced an undesired top scroll bar element on printed packing slips and invoices.

Can anyone suggest a fix? Thanks in advance.

- Paul D



Andy
ECT Moderator

95440 Posts

Posted - 03/12/2018 :  07:53:45  
Hi Paul

Maybe it's related to what you have for the header. Can you let us know what you are using there in the email messaging page for invoice header?

Andy

Please feel free to review / rate our software

pauld
Ecommerce Template Expert

USA
500 Posts

Posted - 03/12/2018 :  08:01:06  
Hi, on our 'Email Message Admin: invoiceheaders' configuration page we've got the following. Note that the logo GIF used on the header is 750x90 px with lots of white space on the right-hand side.



Configuration screen setup is:

HTML EMails is currently Not On

Separate Packing Slip Headers:
Set Packing Slip Headers Separately

Invoice Header:
<img src="http://www.cloghog.com/images/pslogo.gif" border="0"><br><br>

Invoice Address:
<br>Clog Hog<br>102 West Chamberlain Street #100<br>Kingsland, TX 78639 USA<br>Customer Service: 1-800-249-1450 (9-5 M-F CST)<br>

Invoice Footer:
<br><br>Thank you for shopping with Clog Hog. It is a pleasure doing business with you.

Packing Slip Header:
<img src="http://www.cloghog.com/images/pslogo.gif" border="0"><br><br>

Packing Slip Address:
<br>Clog Hog<br>102 West Chamberlain Street #100<br>Kingsland, TX 78639 USA<br>Customer Service: 1-800-249-1450 (9-5 M-F CST)<br>

Packing Slip Footer:
<br><br>Thank you for shopping with Clog Hog. It is a pleasure doing business with you.

Edited by - pauld on 03/12/2018 08:04:46

Andy
ECT Moderator

95440 Posts

Posted - 03/12/2018 :  08:16:40  
I see that if I reduce the screen size but not at full screen - that was testing with your logo and would happen as it wouldn't fit there due to the width of the logo - do you need all the white space in the graphic?

Andy

Please feel free to review / rate our software

pauld
Ecommerce Template Expert

USA
500 Posts

Posted - 03/12/2018 :  08:20:53  
OK, reducing the white space on that header logo image seems to eliminate the scroll bar. Thanks for this.
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