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 strange issue when customer ordering
Author « Topic »  

trendyhounds
Advanced Member

251 Posts

Posted - 04/15/2018 :  12:36:03  
I got this message from a customer that was placing an order.

I was checking out & clicked the back button to double check. It added several other collars to my order & changed my name to someone else. Then when I removed the other collars, it wouldn't let me check out because it wanted me to add a current email address, but there was no plane to put it. I ended up re-logging in to finish completing the order.

If anyone has had this problem before or know anything about it, please let me know.

Kathleen

Andy
ECT Moderator

95440 Posts

Posted - 04/15/2018 :  13:40:14  
Hi Kathleen

That sounds like a sessions problem. Can you let us know the first 6 or 7 lines you have in the code of cart.php?

Andy

Please feel free to review / rate our software

trendyhounds
Advanced Member

251 Posts

Posted - 04/15/2018 :  13:43:53  
<?php
session_cache_limiter('none');
session_start();
ob_start();
include "vsadmin/db_conn_open.php";
include "vsadmin/inc/languagefile.php";
include "vsadmin/includes.php";
include "vsadmin/inc/incfunctions.php";

Andy
ECT Moderator

95440 Posts

Posted - 04/15/2018 :  23:39:31  
That should be fine as long as there are no spaces before or after the closing ?>

Can you recreate this by logging is as the customer. Have you had any problems logging into the admin for example? I'm wondering if it is a problem with sessions on the server.

Andy

Please feel free to review / rate our software

trendyhounds
Advanced Member

251 Posts

Posted - 04/16/2018 :  20:28:46  
This is the first time I've had a customer tell me about this problem so I don't know if it's happened before. I will try to recreate it myself & I haven't had any problems with my admin page.
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