Kenneth Neely
Starting Member
USA
43 Posts Pre-sales questions only (More Details...)
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Posted - 05/21/2018 : 12:40:10
?xml version="1.0" encoding="UTF-8"?> <configuration> <system.webServer> <httpErrors errorMode="Detailed" existingResponse="PassThrough"/> </system.webServer> </configuration>
they said use this web config
Kenneth Neely
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Kenneth Neely
Starting Member
USA
43 Posts Pre-sales questions only (More Details...)
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Posted - 05/21/2018 : 12:42:01
Microsoft ASP support Microsoft ASP.NET support (Version ) Web statistics (accessible via password-protected directory '/plesk-stat/webstat/' ) Custom error documents it was unceked? Web Deploy publishing
Kenneth Neely
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Andy
ECT Moderator
95440 Posts |
Posted - 05/21/2018 : 13:34:53
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Andy
ECT Moderator
95440 Posts |
Posted - 05/22/2018 : 00:35:03
I have fixed your site. it seems you had overwritten files and the database with old versions. Don't use the synch feature in Dreamweaver or it may happen again if you have older files locally than you do on the server. You also need to clean up the files on the server, you have multiple directories with similar files and folders so finding which is the correct version is a challenge in itself. Andy Please feel free to review / rate our software
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Kenneth Neely
Starting Member
USA
43 Posts Pre-sales questions only (More Details...)
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Posted - 05/22/2018 : 05:25:42
Many thanks Andy lost my correction to delete mixed content errors where should all the asp update be when I edit the main.dwt
Kenneth Neely
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Kenneth Neely
Starting Member
USA
43 Posts Pre-sales questions only (More Details...)
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Posted - 05/22/2018 : 05:28:55
Error, couldn't connect to https://secure.authorize.net/gateway/transact.dll (-2147012739). An error occurred in the secure channel support Now getting this error
Kenneth Neely
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Andy
ECT Moderator
95440 Posts |
Posted - 05/22/2018 : 06:01:00
That's because of a lack of TLS1.2 support from the host. I believe that came up earlier in this thread. That is something the host will need to look at for you as it isn't a store setting. Andy Please feel free to review / rate our software
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Kenneth Neely
Starting Member
USA
43 Posts Pre-sales questions only (More Details...)
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Posted - 05/22/2018 : 08:08:32
called authorize.com
Welcome to Authorize.Net Live Chat Support! 11:02 system: 11:02 Welcome to Authorize.Net Chat Support. For your security, account updates cannot be processed through chat. Please do not send any password, bank, credit card, or SSN information. For further help, please visit our Support Center at http://support.authorize.net. You have been connected to ('Laura') 11:03 Laura: 11:03 Hello Kenneth! I am sorry to hear that you are getting an error, but I am happy to help. Laura: 11:03 What is the error message, Kenneth? KennethN: 11:04 Error, couldn't connect to https://secure.authorize.net/gateway/transact.dll (-2147012739). An error occurred in the secure channel support Laura: 11:04 Thank you for providing the error, Kenneth. We are now using TLS 1.2; here are the details: KennethN: 11:04 yes i know KennethN: 11:05 my server supports 1.2 Laura: 11:05 Here are the support and developer pages, explaining the TLS 1.2 update:
https://github.com/ssllabs/research/wiki/SSL-and-TLS-Deployment-Best-Practices
https://support.authorize.net/s/article/Authorize-Net-Support-for-SSL-TLS-FAQ#TLS
https://community.developer.authorize.net/t5/Integration-and-Testing/TLS-Server-2003/m-p/57914/highlight/true#M32596
https://community.developer.authorize.net/t5/The-Authorize-Net-Developer-Blog/Request-for-Comments-API-Best-Practices/ba-p/53668 Laura: 11:05 Here are some things to keep in mind when you troubleshoot your connection with us regarding TLS 1.2: · Just running a report like SSL Labs (https://www.ssllabs.com/ssltest/) and seeing TLS 1.2 enabled is not a guarantee that all the necessary updates/changes have been made. · Your developer will need to make sure their site/solution actually is connected and using TLS 1.2 in its connection to Authorize.Net along with a supported cipher. When a connection is made your site and Authorize.Net must use a shared/supported cipher on both ends. · Make sure to Verify necessary updates for .Net, Java (v8 or 1.8 is recommended/needed) or SDKs have been made to utilize, allow and support TLS 1.2 and shared ciphers. · What happens if you were able to successfully test Sandbox/Certtest but you're unable to connect with the same code and changes in Production: · Similar to the above you will need to make sure TLS 1.2 is being used correctly and with a shared cipher. · A difference between Production and Sandbox to keep in mind is Sandbox is completely on Akamai and uses a set of ciphers that are different from our non-Akamai endpoints. This is why it is important that merchants/developers make sure you verify your site/solution is using TLS 1.2 along with a shared cipher that Authorize.Net supports and merchant supports. · You can try switching the url/endpoint from non-Akamai to Akamai · api.authorze.net to api2.authorize.net or secure.authorize.net to secure2.authorize.net or in reverse.
Kenneth Neely
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Andy
ECT Moderator
95440 Posts |
Posted - 05/22/2018 : 08:22:46
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Kenneth Neely
Starting Member
USA
43 Posts Pre-sales questions only (More Details...)
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Posted - 05/22/2018 : 14:00:38
Andy Help me once more, I was trying to update the Main.dwt, and Remove the error as i did before, and not products.asp and other are out of alighment
Kenneth Neely
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Andy
ECT Moderator
95440 Posts |
Posted - 05/23/2018 : 00:14:22
The products page is a table based layout, maybe you need to add this to vsadmin/includes.asp usecsslayout=TRUE as maybe you were using a css layout before. I also noticed that all the paths of images and links are pointing to your hard drive. This often happens when you haven't first defined your site in Dreamweaver https://www.ecommercetemplates.com/using-dreamweaver.asp Andy Please feel free to review / rate our software
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Kenneth Neely
Starting Member
USA
43 Posts Pre-sales questions only (More Details...)
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Posted - 05/23/2018 : 02:00:20
Is that why the pages are not formatted correct.
Where do updated files reside.. root? Should anything but default be in root.
Can you fixed the pages to load correctly?
Kenneth Neely
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Andy
ECT Moderator
95440 Posts |
Posted - 05/23/2018 : 02:28:16
Yes, I think that is the problem. Your store files are in the httpdocs folder. You can fix the links by defining your site in Dreamweaver and check that paths are pointing to the correct location and not your hard drive. Andy Please feel free to review / rate our software
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Kenneth Neely
Starting Member
USA
43 Posts Pre-sales questions only (More Details...)
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Posted - 05/23/2018 : 03:18:45
Are you working on site? It does not respond docssports.com
Kenneth Neely
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Andy
ECT Moderator
95440 Posts |
Posted - 05/23/2018 : 03:24:50
No, I wouldn't touch any files on any site without asking permission. I have had problems connecting to your site as I've mentioned before. If you can't view the site, I would contact your host to see if they have made any changes. Andy Please feel free to review / rate our software
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Kenneth Neely
Starting Member
USA
43 Posts Pre-sales questions only (More Details...)
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Posted - 05/23/2018 : 06:22:19
I don’t mean that, I had asked you to fix it back, I thought you were working. I am going to purchase the rework site on the new hosting with servelink. Thanks for quick responses, and extra help. Doc
Kenneth Neely
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Kenneth Neely
Starting Member
USA
43 Posts Pre-sales questions only (More Details...)
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Posted - 05/23/2018 : 10:54:38
do I Need to remove those references to My compter" in Main.dwt
Kenneth Neely
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Andy
ECT Moderator
95440 Posts |
Posted - 05/23/2018 : 11:00:31
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Kenneth Neely
Starting Member
USA
43 Posts Pre-sales questions only (More Details...)
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Posted - 05/23/2018 : 11:14:35
file:///Macintosh HD/Users/kennethneely/Library/Mobile Documents/com~apple~CloudDocs/docssports.com/images/clearpixel.gif
Remove This file:///Macintosh HD/Users/kennethneely/Library/Mobile Documents/com~apple~CloudDocs/ and Add this[red] https://[/red]
Kenneth Neely
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Andy
ECT Moderator
95440 Posts |
Posted - 05/23/2018 : 11:17:40
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