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 Need Help with SSL Error Message
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jezze
Ecommerce Template Expert

USA
602 Posts

Pre-sales questions only
(More Details...)

Posted - 06/21/2018 :  16:35:24  
Hello,

I just switched my site use https:// but now I get this error message below
"There are no methods available for your shipping destination"

I almost forgot to mention that the above error message only shows up when I visit my own site
using https://www.mysite.com and using the shipping calculator for USPS shipping rates estimateshipping=True

For shipping I'm using US Postal Service
I'm using Ecommerce Plus ASP v6.7.2, should I upgrade to the latest ASP version?



Jezze
ASP v6.9.2
PHP v6.7.2

Edited by - jezze on 06/21/2018 16:52:07

Paradise
Ecommerce Template Guru

USA
1602 Posts

Pre-sales questions only
(More Details...)

Posted - 06/21/2018 :  17:03:30  
Did you switch both of your store url to https under main settings?

Mark
Responsive Design Deals Ecomm Plus - ASP 6.8
www.paradiseclothingco.com

jezze
Ecommerce Template Expert

USA
602 Posts

Pre-sales questions only
(More Details...)

Posted - 06/21/2018 :  17:09:57  
Hi Mark,

yes I did, but i still kept getting the same error message below
'There are no methods available for your shipping destination"

This message only happen when I'm using the shipping calculator for US Postal Service on my shopping cart

Jezze
ASP v6.9.2
PHP v6.7.2

V45
Advanced Member

United Kingdom
416 Posts

Pre-sales questions only
(More Details...)

Posted - 06/21/2018 :  18:00:44  
[quote]This message only happen when I'm using the shipping calculator for US Postal Service on my shopping cart[/quote]

Could this possibly be your web address in your USPS account needs to be amended so as to reflect the site is now on SSL? I've no idea about USPS accounts, just a thought that could be overlooked. ( Similar issue happened with a client a while back )

Will - Bolton Manchester UK

Test your websites server & configuration - SSL Server Test - https://www.ssllabs.com/ssltest/
Test your browser SSL/TLS implementation - https://www.ssllabs.com/ssltest/viewMyClient.html
Learn how to correctly implement SSL/TLS - [url]https://www.ssllabs.com/projects/documentation/[/url]

jezze
Ecommerce Template Expert

USA
602 Posts

Pre-sales questions only
(More Details...)

Posted - 06/21/2018 :  22:47:50  

Hi Will,

you were right.
I had to register again to use USPS webtools.
But what is really amazing is that I wasn't using a valid user name for years and still my e commerce shopping cart was
calculating shipping fees correctly. :)

Jezze
ASP v6.9.2
PHP v6.7.2

V45
Advanced Member

United Kingdom
416 Posts

Pre-sales questions only
(More Details...)

Posted - 06/22/2018 :  16:51:50  
Hi Jezze

Good to hear it's sorted.

That's technology for ya!!!
[quote]But what is really amazing is that I wasn't using a valid user name for years and still my e commerce shopping cart was
calculating shipping fees correctly. :)[/quote]

Will - Bolton Manchester UK

Test your websites server & configuration - SSL Server Test - https://www.ssllabs.com/ssltest/
Test your browser SSL/TLS implementation - https://www.ssllabs.com/ssltest/viewMyClient.html
Learn how to correctly implement SSL/TLS - [url]https://www.ssllabs.com/projects/documentation/[/url]
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