Upgraded to 6.9.3 and website having problems

Author	« Topic »
reowensmn Advanced Member USA 189 Posts	Posted - 07/08/2018 : 09:22:42 Getting this message on my Dashboard: Could not connect to server! To check for new updates manually, please click here To disable this function please click here The customer tried 3 times to place an order... Any ideas??? Roger
Andy ECT Moderator 95440 Posts	Posted - 07/08/2018 : 09:25:37 Hi Roger The message in the admin is a connection problem between your store and our server. It wouldn't have any bearing on customers ordering though - that is just a version check. Andy Please feel free to review / rate our software
reowensmn Advanced Member USA 189 Posts	Posted - 07/08/2018 : 09:28:02 I just tried to place an order and none of the buttons work... Roger
Andy ECT Moderator 95440 Posts	Posted - 07/08/2018 : 09:29:40 That is unrelated and probably means you haven't uploaded or linked up the new ectcart.js file. There are details here https://www.ecommercetemplates.com/support/topic.asp?TOPIC_ID=110209 Andy Please feel free to review / rate our software
reowensmn Advanced Member USA 189 Posts	Posted - 07/08/2018 : 09:41:57 Been a long time since I worked with HTML. Where would these store files be located? Roger
Andy ECT Moderator 95440 Posts	Posted - 07/08/2018 : 09:46:17 Those would be your public facing files like cart.asp, products.asp, proddetail.asp, search.asp etc. Andy Please feel free to review / rate our software
reowensmn Advanced Member USA 189 Posts	Posted - 07/08/2018 : 09:59:02 Now my shopping cart looks weird.... take a look www.slotcar-ferver.com Roger
Andy ECT Moderator 95440 Posts	Posted - 07/08/2018 : 10:06:42 It looks like you are also missing ectcart.css https://www.ecommercetemplates.com/support/topic.asp?TOPIC_ID=107040 That too should go on all public facing store pages. Andy Please feel free to review / rate our software
reowensmn Advanced Member USA 189 Posts	Posted - 07/08/2018 : 10:13:22 That file is in there.... Do I have to make changes to it? Roger
Andy ECT Moderator 95440 Posts	Posted - 07/08/2018 : 10:21:02 On your pages, just before this line <link rel="stylesheet" type="text/css" href="style.css"> Add <link rel="stylesheet" type="text/css" href="css/ectcart.css"> Andy Please feel free to review / rate our software
reowensmn Advanced Member USA 189 Posts	Posted - 07/08/2018 : 10:39:35 That fixed it.... Thanks a bunch... Love this software... Roger
	« Topic »