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mxzrxp
New Member

USA
95 Posts

Posted - 10/02/2018 :  06:58:49  
I had a domain name change. All seems to be working well except:

We used to get an email set to US with the Subject line: "Order at your store"

We are no longer getting those emails, everything else seems to be working properly.


Not sure where and what to check, I did change our email address but still not getting those "Order at your store" emails.

Your direction is appreciated!

Thanks!
m

Andy
ECT Moderator

95440 Posts

Posted - 10/02/2018 :  07:08:20  
Hi

Do other emails on the store work ok like the order status, email a friend or ask a question feature? Do you know if your customers receive the confirmation email?

Did you change the email to match the new domain?

Andy

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