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 Suggestions - NOT QUESTIONS
 Review Emails | Add Picture
Author « Topic »  

midvalleydrifter001
Ecommerce Template Expert

USA
933 Posts

Posted - 03/08/2019 :  09:33:31  
It would be nice to have a picture of the product the customer ordered when sending out review requests.

Currently the emails that go out only have a URL to click on to take them to the product review page.

Writing the review is fast and easy - simply click the link(s) below.

Your feedback is important to us...

https://www.mywebsite/proddetail.php?prod=MyCoolProduct&review=true


I get a lot of customers giving reviews on different products especially if they ordered more than one product.

I was thinking if a picture of the product was included in the email it would aid in better accuracy.

Maybe even/or have a picture of the product on the actual review page. proddetail.php?prod=MyCoolProduct&review=true

Thanks,

Patrick

Edited by - midvalleydrifter001 on 03/08/2019 09:33:53

dbdave
ECT Moderator

USA
10408 Posts

Posted - 03/08/2019 :  10:01:54  
Right we get this all the time. It's obvious the review was for a different product.
Lots of our orders have multiple line items.
I think it would be very helpful to have the product image on the review page.

Steved
Ecommerce Template Guru

United Kingdom
1022 Posts

Pre-sales questions only
(More Details...)

Posted - 03/08/2019 :  12:25:36  
I agree.

I think once the customer follows the link to write a review, they need to see a picture.

Steve

Edited by - Steved on 03/08/2019 12:28:04

V45
Advanced Member

United Kingdom
416 Posts

Pre-sales questions only
(More Details...)

Posted - 03/08/2019 :  16:55:04  
Some of the clients I work with have mentioned it in the past & I also think this would be a good addition and may likely improve customer reviews being left.

Will - Bolton Manchester UK

DLSS
ECT Moderator

Canada
3956 Posts

Posted - 03/11/2019 :  09:03:25  
My Review Reminder addon has always included an image of the product ordered.

Perhaps now that ECT incorporates this feature in the cart I could add an image handling component.




Mike Beebe
President,
DataLinks Software Solutions
www.dlss.ca

Rate Me Here

ASP and PHP mods - www.dlss.ca/products.asp
A Tremendous Home - Home Decor and Design, D-I-Y Projects, Home Life, Recipes - www.ATremendousHome.com

midvalleydrifter001
Ecommerce Template Expert

USA
933 Posts

Posted - 03/11/2019 :  14:54:46  
Well Dang...... I was not aware you had this Mike.

I think I will be ordering it.

Regarding your Google Review Addon. Does this add the ECT review to my Google page reviews?

Patrick

DLSS
ECT Moderator

Canada
3956 Posts

Posted - 03/12/2019 :  07:37:06  
No, it allows Google to collect reviews for purchased made on your store, once you are approved by them.

Mike Beebe
President,
DataLinks Software Solutions
www.dlss.ca

Rate Me Here

ASP and PHP mods - www.dlss.ca/products.asp
A Tremendous Home - Home Decor and Design, D-I-Y Projects, Home Life, Recipes - www.ATremendousHome.com
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