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 HTML missing from short description
Author « Topic »  

Marshall
Ecommerce Template Guru

USA
1916 Posts

Posted - 03/10/2019 :  07:00:20  
v6.9.6 I just noticed where I enclosed the short descriptions in <p>...</p> and used <strong>...</strong> the tags do not appear in the short description. The <p> is not that critical, but the <strong> would be nice. Any idea what would cause this? I have Froala installed if it matters.

Marshall
CENLYT Productions - ms designs
Affordable Web Design
Custom Ecommerce Designs
Responsive Websites
Cenlyt.com

Andy
ECT Moderator

95440 Posts

Posted - 03/10/2019 :  07:48:41  
Hi Marshall

If you view source in the browser do you see the tags or have they been stripped out? I believe some changes have been made there since 6.9.1 so updating might be an idea.

Andy

Please feel free to review / rate our software

Marshall
Ecommerce Template Guru

USA
1916 Posts

Posted - 03/10/2019 :  07:59:14  
The tags appear in the product admin in Froala, but are stripped out in the product description. It simply goes
<div class="proddescription">description text</div>
The detail product descriptions are fine.
I thought it only stripped out the tags when descriptions are used in the meta description.

Marshall
CENLYT Productions - ms designs
Affordable Web Design
Custom Ecommerce Designs
Responsive Websites
Cenlyt.com

Andy
ECT Moderator

95440 Posts

Posted - 03/10/2019 :  09:04:20  
Sorry, I see you are on 6.9.6, not sure how I misread that but I'll test it out here and report back.

Andy

Please feel free to review / rate our software

Marshall
Ecommerce Template Guru

USA
1916 Posts

Posted - 03/10/2019 :  09:48:21  
Okay Andy. And FYI, the site is using 2 vsadmin folders for security. I have Froala installed in both as well as having $htmleditor="froala"; in both includes.

Marshall
CENLYT Productions - ms designs
Affordable Web Design
Custom Ecommerce Designs
Responsive Websites
Cenlyt.com

Andy
ECT Moderator

95440 Posts

Posted - 03/10/2019 :  10:02:34  
Just tested here and it all shows fine. Can you let us know a sample of the HTML you are using?

Andy

Please feel free to review / rate our software

ITZAP
Ecommerce Template Guru

Australia
1018 Posts

Posted - 03/10/2019 :  17:06:50  
Check your includes.php config file for ...

$shortdescriptionlimit=200; // Limit the short description max character length on products.php page. ZERO 0 = NO shortdescription. Also removes all HTML formatting entered into CK Editor Short Description box.

Gary

Marshall
Ecommerce Template Guru

USA
1916 Posts

Posted - 03/10/2019 :  17:43:32  
Gary you are right. Using shortdescriptionlimit regardless of the number, removes the HTML tags. I had it set at 300.

<EDIT>
It is 1:15 AM and I just realized why it removes the HTML. Otherwise, it might break off a closing tag and affect the rest of the page's display. Now it makes sense.

Marshall
CENLYT Productions - ms designs
Affordable Web Design
Custom Ecommerce Designs
Responsive Websites
Cenlyt.com

Edited by - Marshall on 03/10/2019 22:14:13
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