Can't Edit Content Region

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iaind Advanced Member 145 Posts Pre-sales questions only (More Details...)	Posted - 03/28/2019 : 04:04:50 I choose, Store Admin, Content Regions, List Content Regions then choose to modify the one I want but it then doesn't bring up the page properly. It has the Region Name, the heading of Content Data then underneath that it is just a solid line with Submit underneath that. Any idea what may have happened?
Andy ECT Moderator 95440 Posts	Posted - 03/28/2019 : 04:12:17 Hi As a test, can you turn off the HTML editor you are using just to check if that is causing a problem - which one are you using by the way, is it ckeditor or froala? Andy Please feel free to review / rate our software
iaind Advanced Member 145 Posts Pre-sales questions only (More Details...)	Posted - 03/28/2019 : 04:15:11 Changed it from Froala to CKeditor and I can now see it.....
Andy ECT Moderator 95440 Posts	Posted - 03/28/2019 : 04:17:37 What version is the store on as froala should be fine with content regions from 6.9.3 onwards. Andy Please feel free to review / rate our software
iaind Advanced Member 145 Posts Pre-sales questions only (More Details...)	Posted - 03/28/2019 : 04:19:01 It's 7.0.4
iaind Advanced Member 145 Posts Pre-sales questions only (More Details...)	Posted - 03/28/2019 : 04:20:11 Sorry it's 7.0.3 not 7.0.4 - I'm having one of those days!
Andy ECT Moderator 95440 Posts	Posted - 03/28/2019 : 04:30:49 That should be fine. Can you force a refresh, Ctrl+Refresh in case some css is caching. Do you get the correct display when setting up a new region? Andy Please feel free to review / rate our software
iaind Advanced Member 145 Posts Pre-sales questions only (More Details...)	Posted - 03/28/2019 : 04:36:47 I've refreshed and used different browsers but it still isn't showing. Create a new one and it seems to be fine.
Andy ECT Moderator 95440 Posts	Posted - 03/28/2019 : 05:05:41 Maybe there's something in the field that the editor is choking on. Can you mail me the contents? Andy Please feel free to review / rate our software
iaind Advanced Member 145 Posts Pre-sales questions only (More Details...)	Posted - 03/28/2019 : 07:06:14 Will do
iaind Advanced Member 145 Posts Pre-sales questions only (More Details...)	Posted - 04/01/2019 : 03:08:32 Hi Andy Did you get the file?
Andy ECT Moderator 95440 Posts	Posted - 04/01/2019 : 03:12:50 I haven't received anything from you - apologies if it's a problem on my end but could you send it again? Andy Please feel free to review / rate our software
iaind Advanced Member 145 Posts Pre-sales questions only (More Details...)	Posted - 04/01/2019 : 03:13:42 No problem - will do it now.
Andy ECT Moderator 95440 Posts	Posted - 04/01/2019 : 03:30:39 It was in my spam folder, will take a look now. Andy Please feel free to review / rate our software
Andy ECT Moderator 95440 Posts	Posted - 04/01/2019 : 03:42:32 I had a look and anything above and including </table> <hr style="width: 40%" /> displays fine but if I include the code after that I get the same problem as you. I assume it's down to the javascript included in the referral links Andy Please feel free to review / rate our software
iaind Advanced Member 145 Posts Pre-sales questions only (More Details...)	Posted - 04/01/2019 : 07:02:39 Ah. I can try putting them elsewhere. Thanks Andy
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