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 add custom note to a particular item
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steven vaccaro
Ecommerce Template Guru

USA
1045 Posts

Posted - 11/17/2020 :  08:56:03  
Is there a way for a customer to add a note to a particular item.

For example I sell items that are custom made to the customers specifications.
Id like the customer to be able to enter his/her exact length and width. Now I have to email them and go back and forth. Im looking to stream linethis.

Phil
ECT Moderator

United Kingdom
7680 Posts

Posted - 11/17/2020 :  10:02:31  
Hi,
Can you not use a text input option on the product so they can add their dimension data?

https://www.ecommercetemplates.com/help/product-options.asp#text



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dbdave
ECT Moderator

USA
10410 Posts

Posted - 11/17/2020 :  10:09:06  
Why not create product options

Length

Width

example - :::link removed:::
Select the height, then you get the width (dependent) option

David

Edited by - dbdave on 11/17/2020 10:28:37

steven vaccaro
Ecommerce Template Guru

USA
1045 Posts

Posted - 11/17/2020 :  10:18:55  
Thanks Phil, I feel really dumb. It probably happens more than I would like to admit!!!

How long has that "text only" button been there? Ive been using ecomm for 13 years and this is the first time, Ive clicked it!

Dave I cant do it that way, there would be thousands of option values.
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