After Update Installed

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jviney2 Starting Member USA 17 Posts Pre-sales questions only (More Details...)	Posted - 12/02/2021 : 08:01:22 I have updated my store and now I do not receive a copy of the order to my email address. I checked my settings and the 2 email addresses I have always had entered (2 people receive the order) are there, but we don't get the store order Joan Viney
jviney2 Starting Member USA 17 Posts Pre-sales questions only (More Details...)	Posted - 12/02/2021 : 08:06:32 Also, I have 2 accounts and my original email address used for my account does not work. I tried changing my password, but it says an account already exsists, so I am using my 2nd account which is not "up to date" on store updates.
Vince Administrator 42874 Posts	Posted - 12/02/2021 : 10:01:07 Hi Joan Was this all working before? If so, and nothing has changed could you try maybe getting in touch with your host to see if the mail server needs a kick? Vince Click Here for Shopping Cart Software Click Here to sign up for our newsletter Click Here for the latest updater
jviney2 Starting Member USA 17 Posts Pre-sales questions only (More Details...)	Posted - 12/03/2021 : 05:35:43 This was all working before (except my 1st account errors)
jviney2 Starting Member USA 17 Posts Pre-sales questions only (More Details...)	Posted - 12/03/2021 : 06:48:06 OK, now I am not receiving any store orders or receipts!!!
Vince Administrator 42874 Posts	Posted - 12/03/2021 : 12:15:44 Hi Joan I really, really would get in touch with your host. If nothing has changed with the store, then it sounds like something has changed with the mail server. Vince Click Here for Shopping Cart Software Click Here to sign up for our newsletter Click Here for the latest updater
jviney2 Starting Member USA 17 Posts Pre-sales questions only (More Details...)	Posted - 12/06/2021 : 03:56:15 It looks like my mailbox was getting close to being full. Some of those transaction reciept wen to "spam". thanks for your help!
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