Hi Patrick You should get to see what the offending state is, then the drop down list of states so that you can select what it should really have been. This is usually when state names were misspelled or changed slightly so it's normally obvious what they should be. Then when you click update that erroneous state should clear. Is that not happening?
Hi Patrick Ok, it seems that the system here isn't working as smoothly as it should so could you send the site FTP to vince AT ecommercetemplates DOT com and I'll investigate.
Hi Patrick I've made some changes to the client login admin page on your site that handles the case of blank state names better. Somehow these addresses have been created without a state name at all, and now the City and Zip Code is displayed so that you can see which these are and update them more easily.