Hi Roger That does look a bit strange and I'll have to investigate so could you please send the site FTP login to my email at vince AT ecommercetemplates DOT com
Hi Roger I've found the problem and it was because of the number of mismatched state names that were in the Customer Account -> Addresses database table. One of the reasons for this was because a lot of the addresses were created before the "Use State Abbreviations" parameter was set so these were all being flagged. What I did for this was add a function to the Database Utility page so that these can be converted between Abbreviation and State name and with this and a few SPAM entries there are very few issues left. I've also added a safeguard so that if there are so many problematic items it won't cause an error in the future too.