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 Out of Stock message on button
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Phil
ECT Moderator

United Kingdom
7679 Posts

Posted - 10/10/2023 :  03:42:56  
Hi Vince,
version 7.7.2
If you go here - https://www.lastingtouch.co.uk/Memorial-ashes-Ring-Teardrop-with-CZ-marquise

Pick size S which is out of stock, shouldn't the add to cart button switch to 'out of stock' instead of just greying out with no text?





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Edited by - Phil on 10/10/2023 03:43:29

gemsbodyjewellery
Ecommerce Template Guru

United Kingdom
1265 Posts

Pre-sales questions only
(More Details...)

Posted - 10/12/2023 :  05:39:15  
I've also noticed that the 'back order' button does the same as the 'out of stock' button, but ONLY when some options are in stock and others are out of stock, which is weird! If all the products are out of stock, then the back order button shows up fine! If some are in stock and others out of stock, then it won't let you backorder?

Example here:
https://www.lastingtouch.co.uk/Memorial-ashes-double-wave-ring - back order is enabled, but some sizes are still in stock.

https://www.lastingtouch.co.uk/Memorial-ashes-CZ-infinity-ring - all sizes are out of stock but available to back order.

Edited by - gemsbodyjewellery on 10/12/2023 05:57:30

Phil
ECT Moderator

United Kingdom
7679 Posts

Posted - 10/14/2023 :  02:50:26  
Hi Vince,
Is there any chance you could advise on this when you have a moment?



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Vince
Administrator

42750 Posts

Posted - 10/16/2023 :  11:18:56  
Is it possible that you have set the value of xxOutStok in the includes.asp file to an empty string? Like for instance...

xxOutStok=""

Vince

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Phil
ECT Moderator

United Kingdom
7679 Posts

Posted - 10/16/2023 :  12:21:30  
Well I feel a bit of a fool now

I didn't actually add that and I don't know why it's like that but there it was in the includes.asp

Thanks Vince and sorry to have bothered you



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Edited by - Phil on 10/19/2023 02:00:30

Vince
Administrator

42750 Posts

Posted - 10/18/2023 :  11:58:13  
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