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irwtemp
Starting Member

31 Posts

Pre-sales questions only
(More Details...)

Posted - 01/11/2024 :  08:48:41  
I have been using Brevo to send newsletter emails, but they have said about DKIM and not using my gmail email address, so I was considering using the mail list function within the software. I can send a simple text email as test to my admin gmail address, but as soon as I try to using the html editor to send a simple email nothing shows but the 'unsubscribe' text? I do have html highlighted in main settings?
Can you suggest what I am doing wrong?
Also if I was to use this for emails, is using my gmail account sensible or is this just going to flag lots of 'spam' - should I use an email assoc with the domain ie noreply@religiouscrafts.co.uk

Thanks for any advice Ian

Vince
Administrator

42743 Posts

Posted - 01/12/2024 :  01:08:40  
Hi Ian
Could you try sending a simple HTML email but without the HTML editor? For instance...

<html>
<body>
This is a test email.
</body>
</html>

We don't tend to find that SPAM is that much of a problem with GMail as their SPAM filters are so good. But it is always a better look if you can use your store domain in the email address.

Vince

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irwtemp
Starting Member

31 Posts

Pre-sales questions only
(More Details...)

Posted - 01/12/2024 :  01:11:15  
Thanks Vince - email came through as:

<html>
<body>
This is a test email.
</body>
</html>

To unsubscribe please click on the following link. If the link is not clickable then please just copy and paste it into your browser address bar.
https://www.religiouscrafts.co.uk/cart?unsubscribe=religiouscrafts@gmail.com

Vince
Administrator

42743 Posts

Posted - 01/13/2024 :  02:10:21  
Hi Ian
For "Email Format" had you actually selected the "HTML Format"? If so, and you switch to "Text Format" is there any change?

Vince

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irwtemp
Starting Member

31 Posts

Pre-sales questions only
(More Details...)

Posted - 01/13/2024 :  04:40:24  
I get exactly the same result. Changed from html to text, resulting email was identical.

Vince
Administrator

42743 Posts

Posted - 01/14/2024 :  06:46:47  
Hi irwtemp
I've had a word with the server support and they say they are on the case and will be in contact with you.

Vince

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Click Here for the latest updater

irwtemp
Starting Member

31 Posts

Pre-sales questions only
(More Details...)

Posted - 01/24/2024 :  03:04:41  
Thank you - ive been away but that all works now. Much appreciated.

irwtemp
Starting Member

31 Posts

Pre-sales questions only
(More Details...)

Posted - 02/01/2024 :  04:17:22  
Vince - is there a default ON 'subscribe to newsletter' setting during checkout in the hosted store, I couldn't find the setting?

Vince
Administrator

42743 Posts

Posted - 02/02/2024 :  07:48:59  
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