C4009
Ecommerce Template Expert
USA
612 Posts Pre-sales questions only (More Details...)
|
 Posted - 06/14/2018 : 08:30:23
Hi,
I think I will raise a ticket in any case and question this, you are right, since includes shows the / it should end with that. I will leave it for a few hours and see what happens. Thanks for your help.
|
Andy
ECT Moderator
95440 Posts |
Posted - 06/14/2018 : 08:34:03
|
C4009
Ecommerce Template Expert
USA
612 Posts Pre-sales questions only (More Details...)
|
Posted - 06/14/2018 : 08:39:06
Hi,
Not for me, even a /flushdns does not resolve it, so I will hang on a few hours and I am sure it will correct itself.
|
C4009
Ecommerce Template Expert
USA
612 Posts Pre-sales questions only (More Details...)
|
Posted - 06/14/2018 : 08:48:30
The problem still exists, items will not add to cart and admin is down.
|
Andy
ECT Moderator
95440 Posts |
Posted - 06/14/2018 : 08:52:52
Looking at the web.config file you posted you have <!-- Browser caching --> <system.webServer> <staticContent> <clientCache cacheControlMode="UseMaxAge" cacheControlMaxAge="90.00:00:00" /> </staticContent> </system.webServer> </configuration> I would remove that as it's not a good idea on an ecommerce site to enable caching. Did you just copy what you had for orderstatus and replace instances with "cart"? Andy Please feel free to review / rate our software |
C4009
Ecommerce Template Expert
USA
612 Posts Pre-sales questions only (More Details...)
|
Posted - 06/14/2018 : 08:56:46
Hi,
Did nothing to any other file, I only applied to one page until I was happy it worked, let me remove that code, maybe that is the issue, I am not sure who added that, it was there already when i started doing work.
|
C4009
Ecommerce Template Expert
USA
612 Posts Pre-sales questions only (More Details...)
|
Posted - 06/14/2018 : 23:28:00
Hi Andy,
The issue still exists, the odd thing is that we removed the cart/ redirect over 24 hours ago and it is not there, yet when we add an item to cart, get the popup and click checkout it takes us there. and we get that same error page. I think i have to knock this on the head for now and come back to it unless anyone has any other suggestion.
|
C4009
Ecommerce Template Expert
USA
612 Posts Pre-sales questions only (More Details...)
|
Posted - 06/14/2018 : 23:29:54
It is the checkout button in the popup that I guess is picking this up extension="/" because a direct link to cart.asp is fine.
|
Andy
ECT Moderator
95440 Posts |
Posted - 06/14/2018 : 23:54:31
Do you still have this in includes.asp extension="/" I mean I'm not sure where you're at right now, are you trying to go back to how things were before or trying to enable the extensionless URLs again? Andy Please feel free to review / rate our software |
C4009
Ecommerce Template Expert
USA
612 Posts Pre-sales questions only (More Details...)
|
Posted - 06/15/2018 : 05:10:28
Hi,
I am still trying, I have that in the includes and I have the code in web.config and the base url on orderstatus.asp. It still keeps throwing up errors.
|
C4009
Ecommerce Template Expert
USA
612 Posts Pre-sales questions only (More Details...)
|
Posted - 06/15/2018 : 05:39:26
As soon as I remove this (extension="/") from includes.asp then the Checkout in popup works again, is there any way to hardcode that checkout button?
|
Andy
ECT Moderator
95440 Posts |
Posted - 06/15/2018 : 06:00:33
|
C4009
Ecommerce Template Expert
USA
612 Posts Pre-sales questions only (More Details...)
|
Posted - 06/17/2018 : 22:54:38
Hi Andy.
Let me email over the files, what email is best to use?
I can send FTP if that would be easier
|
C4009
Ecommerce Template Expert
USA
612 Posts Pre-sales questions only (More Details...)
|
Posted - 06/17/2018 : 22:57:13
Hi,
Just to let you know that this
[code] <base href="http<% if request.servervariables("HTTPS")="on" then response.write
"s"%>://www.sleeprestfully.com/" />[/code]
Was throwing up an error when on orderstatus.asp page.
|
Andy
ECT Moderator
95440 Posts |
Posted - 06/17/2018 : 23:40:56
|
C4009
Ecommerce Template Expert
USA
612 Posts Pre-sales questions only (More Details...)
|
Posted - 06/18/2018 : 13:53:58
H Andy,
Your email, is it andy@ current domain?
|
Andy
ECT Moderator
95440 Posts |
Posted - 06/18/2018 : 14:13:24
|
Andy
ECT Moderator
95440 Posts |
Posted - 06/19/2018 : 01:17:30
I was able to connect to your site but I couldn't find anything in web.config or includes.asp that refers to the extensionless URLs - except for the regular product, detail and category pages - did you try and set it up and then remove everything? Andy Please feel free to review / rate our software |
C4009
Ecommerce Template Expert
USA
612 Posts Pre-sales questions only (More Details...)
|
Posted - 06/19/2018 : 13:57:00
Hi,
Yes, that is exactly what I did as it was causing issues.
If you like you can add it again to orderstatus, please be aware that the base URL was also removed from orderstatus as that also caused an issue.
|
Andy
ECT Moderator
95440 Posts |
Posted - 06/20/2018 : 01:21:14
I just set up an example with orderstatus.asp and it worked perfectly, added this to web.config <rule name="Orderstatus Match" stopProcessing="true"> <match url="^orderstatus/" /> <conditions> <add input="{UNENCODED_URL}" pattern="orderstatus/" /> </conditions> <action type="Rewrite" url="orderstatus.asp" /> </rule> This to includes.asp extension="/" and this to orderstatus.asp before the css lines <base href="http<% if request.servervariables("HTTPS")="on" then response.write "s"%>://www.sleeprestfully.com/" /> I have removed those changes now as it's just to check it works for you rather than setting up all the pages. Andy Please feel free to review / rate our software |
| |
Removing Extensions